Wells Fargo Bank in 3186 Willow Creek Road

Customer Reviews about Wells Fargo Bank:

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  Honestly, there used to be a lot of nice people there ones that built personable business relationships with their customers. I have been banking with Wells Fargo since I was 17 and today I visited the willow creek branch here in Prescott AZ. And had the worst experience ever and I was treated like a piece of crap by a manager. This guy was one of the most hotheaded guys I've dealt with inside of the bank. I can honestly recommend this individual take another customer service class and learn some manners and how to treat people. I have had a business account for about 12 years now and I've never had anybody not know me when I walked into a branch. To top it off I had to drag my newborn inside of the bank and still had problems after I had gone through the Drive-through to avoid having to drag my little daughter out of the car. Not only was he rude to me, he was very inappropriate in front of his colleague who was helping me at the front desk. I have never seen anyone treated so poorly inside of a bank unless they were trying to rob it. I really hope that guy gets some people skills. Ladies watch out for this dude, he's awful! I went down the road to the Miller Valley branch and i had no problems whatsoever with my transaction.
  By Lj Mac, February 17, 2017
• ★ ☆ ☆ ☆ ☆
  A great deal of disappointment in Wells Fargo. Spent over an hour to get a refund. Was lied to. Spent almost 2 hours in the branch trying to get them to credit my account. Has really gone down hill. People at the branch are very nice but their policies as a whole are going to lead to customer dissatisfaction.
  By Thomas Rendleman, January 05, 2017

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About Wells Fargo Bank in Prescott