Northern Arizona VA Health Care System in 500 State Highway 89

Customer Reviews about Northern Arizona VA Health Care System:

• ★ ★ ★ ★ ☆
  Until recently, the Service & Care received has always been top notch. Lately, there seems to be a high turn over in Primary Care Doctors & they typically tend to ignore the problem. Personally, I think they are facing some serious budget restraints. :-/
  By D Forza, June 19, 2017
• ★ ☆ ☆ ☆ ☆
  Absolute scary treatment in the E.R. dept. Nurses just use their own "discretion" to start IV's and also to pull numerous blood samples, without a doctors orders, and being unnecessary and unused.Then, supervisor LIES and tells me that is normal protocol. REALLY? Then, WHY did the nurse apologize to me before I left? Took 5 hours just to leave with an oral antibiotic for a condition I have had several times, and told them what it was to begin with! They were rude, and treat us as if we have ZERO KNOWLEDGE. Argumentative staff. I will TRY to never go there again! They were WRONG about several important things regarding my health and treatment. Luckily....i am well versed, and alert. I ask questions, and press the issue if the answer is not right. BE ALERT!!! KNOW WHAT THEY ARE DOING, AND WHY!!
  By kenneth wade, February 24, 2017
• ★ ★ ★ ★ ★
  I have been going to this VA since 2006 and before that, the one in Tucson. Both places are great. Prescott comes out on top only because it is smaller, (I have strong issues with crowds.) Except for one doctor here in Prescott I have received excellent care. This doctor's LPN and Nurse and Msa were great, the doctor was the problem. I am now with a new team they to are great except for being a little slow on answering "Secure email" questions. Overall I have received better VA care than I did Active Duty care, but I was younger then and did not need as much care. I have heard, here, complaints from some of the veterans, but they seem to be wanting perfection and sometimes everyone fall short of that, it is human nature. Besides these guys treated the staff rudely and it could be called bullying, I think maybe you get what you give. Shame on them! Being self centered myself I have created a couple of instances where I was boisterous and belligerent and the staff never got mean or threatening with me. They just talked to me in soft soothing tones and calmed me down. I have learned from these experiences that I am not the kind of guy I thought I was, and in turn I am closer to that man that I want to be. Thank you all!!!!
  By DENNIS MC ALLAN, February 02, 2017
• ★ ☆ ☆ ☆ ☆
  Mediocre service at best, poor communications period. SERIOUS attitude problems with employees here at this facility.
  By Elsie Ganzon, October 04, 2016

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About Northern Arizona VA Health Care System in Prescott